Maintenance
Every repair, tracked end to end.
Tenants report with photos. You triage, assign and schedule. Contractors complete and evidence the work. Costs land in your accounts.
Maintenance workflow
- 01Report
- 02Triage
- 03Assign
- 04Schedule
- 05Attend
- 06Complete
- 07Confirm
- 08Record cost
Capabilities
What maintenance includes.
Tenant reporting
Issues raised in the tenant app with photos and detail.
Triage & priority
Set urgency and route jobs to the right person.
Assignment
Assign contractors from your directory.
Appointments
Schedule visits and keep everyone informed.
Completion records
Photos, notes and sign-off on every job.
Costs
Job costs recorded and linked to finance.
Maintenance
Illustrative preview
Job #1042 — Boiler not firing
Reported byTenant, with photos
PriorityUrgent
ContractorAssigned
StatusScheduled
Who it is for
Built for everyone in the building.
Tenants
Report once and see progress.
Landlords & managers
Every open job in one queue.
Contractors
Clear briefs, photos and access details.
Fewer chasing calls Evidence on every job Maintenance spend visible per property
FAQ
Maintenance, answered.
Can tenants attach photos?
Yes. Photos are attached when the issue is reported.
Do contractors need an account?
Contractors use their own Letzo! access to view and update assigned jobs.